• The comparative search must be performed within 12 hours of booking a flight with us.
• The flight times and dates must be identical.
• Website URL where you found the comparative fare, screenshot of the exact itineray with the lower fare must be e mailed to us. Please include the CheapOair booking number with your request.
• $10.00USD refund is valid only if the CheapOair reservation is paid in full and confirmed.
• The total cost comparison is with the base fare, and does not include service fees and/or taxes.
• The comparison must be with a major recognized travel website only.

We accept debit cards and credit cards online that are issued in the United States and have verifiable US addresses. Checks of any type are not accepted... At the moment we accept only major US and Canadian Credit cards including:

• Visa
• Mastercard
• American Express
• Discover card

Yes, you may use two different credit cards when booking with one of our inside sales reps. However an additional service fee will be charged based on the dollar amount of the tickets.

Cheapoair.com does not accept cash. We do accept all major credit cards.

• Visa
• Mastercard
• American Express
• Discover card

Adding a guest to the same hotel room can be done by calling our customer service desk at 866-636 9088 .  If you need to book an additional room for the guest you may do so online as a new reservation.

The hotel must honor the rate given to you when you made the reservation. You may use your reservation printout as evidence and get the hotel to rectify the amount that is being charged.

• You must request cancellations 96 hours (4 days) prior to check-in, and are subject to a $25.00 per room processing fee.
• For cancellations less then 96 hours (4 days) prior to check-in, the cancellation is subject to a fee of first night room stay and a $25.00 per room processing fee.
• Changes or cancellations made less than 48 hours or AFTER the check-in date are subject to 100% penalty. Once you have checked into a hotel you cannot cancel or receive credit for unused nights if you check out early.
• These fees may vary based on property restrictions or dates of travel. Changes to dates, reduction in rooms, or any other amendments are subject to fees based on hotels policy. Please verify the cancellation policy prior to purchase completion .
• CheapOair changes or cancellations will be subject to a $25.00 per booking fee.

• Common Carrier delay;
• the Insured's or Traveling Companion's lost or stolen passports,
• travel documents, or money;
• the Insured or Traveling Companion is quarantined
• Natural Disaster; or
• Injury or Sickness of the Insured or Traveling Companion