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CheapOair FAQ's
Please browse the most frequently asked questions by our customers and you may easily find the answer to your question:
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aFlights aPayments & Billings aHotels aCar Rentals aInsurance aGeneral Questions
Flights
Q. Why did I get the flight is sold out message when in fact the flight was available in the flight listing page?
Q. How can I request any special meals for my flights?
Q. What is your Low Fare Guarantee?
Q. I have been trying to book a flight and I keep getting an error message indicating that my credit card information do not match the information that is in my credit card records. I contacted the bank and they confirmed that the information is accurate. Please tell me what do I need to do?
Q. How do I book an infant fare?
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Payments & Billings
Q. Somebody from CheapOair.com called me and left a message in my voice mail. Why are you contacting me by phone?
Q. My credit card has been charged twice for the same transaction, what do I need to do to get that corrected?
Q. Do you accept debit cards and personal checks?
Q. I would like to pay for my ticket using two different credit cards. Can I do that?
Q. Can we pay by cash or check?
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Hotels
Q. I made a hotel /car reservation online. Do I get a confirmation voucher?
Q. How do I add additional passengers to an existing air, or hotel booking?
Q. What do I do if the Hotel charges more than the amount in my reservation?
Q. What if I have to cancel my hotel booking?
Q. Do online bookings require immediate payment?
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Car Rentals
Q. I made a hotel /car reservation online. Do I get a confirmation voucher?
Q. How is the rate guaranteed?
Q. What do I need in order to pick up a car?
Q. Is there a minimum age requirement to rent a car?
Q. Do I need an international driver permit?
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Insurance
Q. Why should I buy the insurance plan?
Q. For what reasons can I cancel or interrupt my trip?
Q. What will I need to do if I must cancel my trip?
Q. What happens if my flight is delayed or cancelled?
Q. Do I have coverage if my luggage does not arrive at my destination?
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General Questions
Q. Who can I turn to for help once I'm traveling?
Q. What is a Consolidator?
Q. What do I need to know about a “Consolidator Fare”?
Q. Does CheapOair.com offer Consolidator Fares?
Q. Is CheapOair.com a member of any reputable travel organization?
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