Adding a guest to the same hotel room can be done by calling our customer service desk at 1-866-636 9080. If you need to book an additional room for the guest you may do so online as a new reservation.

• You must request cancellations 96 hours (4 days) prior to check-in, and are subject to a $25.00 per room processing fee.
• For cancellations less then 96 hours (4 days) prior to check-in, the cancellation is subject to a fee of first night room stay and a $25.00 per room processing fee.
• Changes or cancellations made less than 48 hours or AFTER the check-in date are subject to 100% penalty. Once you have checked into a hotel you cannot cancel or receive credit for unused nights if you check out early.
• These fees may vary based on property restrictions or dates of travel. Changes to dates, reduction in rooms, or any other amendments are subject to fees based on hotels policy. Please verify the cancellation policy prior to purchase completion
• CheapOair changes or cancellations will be subject to a $25.00 per booking fee

It’s a good idea to print the cheapOair.com confirmation. If you were required to enter a credit card number at the time of booking, the reservation is guaranteed by the hotel. If a hotel overbooks, as they do on occasion, and you have a guaranteed reservation, the hotel is obligated to find you a comparable hotel and free transportation to this hotel.

Prepaid Reservations are charged at the time of booking and your credit card will be charged the Full Base Amount (room only) of the reservation at the time you book. Individual hotels collect payment for per night room tax, resort fees, and cleaning fees, which may be accessed on a daily basis. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. These are reservations that must be prepaid because they are discounted rooms. Rates are only guaranteed at the time of booking.

Cancellation policies are as follows, and vary by property. You must request cancellation prior to check in to avoid extensive penalty fees. CheapOair.com charges $25.00 per reservation to cancel, no matter what the timeframe or reason. This is in addition to any individual rate rules and cancellation policies that are displayed in the "Regarding Your Booking" section on the billing and information page. No reservation can be cancelled after the date of check-in, and guests are responsible for any and all "no show" charges.

Cancellation should be requested by calling customer service at 1-866-636-9088.

Cancellations can only be accepted within the specified timeframe that are displayed on your confirmation. Additional hotel refund policies are applicable. No reservation can be cancelled after the date of check-in, and guests are responsible for any and all "no show" charges. Refunds are at the discretion of the hotel and may not result in full refunds. On some non-prepaid hotels, hotel companies require a deposit up to and including the full amount of the stay, which will result in non-refundable cancellations and no modifications allowed.

Cancellation should be requested by calling customer service at 1-866-636-9088.

Any amendments to dates, room type, traveler’s names, etc is at the sole discretion of the individual hotel policy. CheapOair.com charges a $25.00 per reservation fee.

Hotel Requests for specific features such as bedding type or non-smoking rooms are simply that, and while most hotels will strive to honor your requests, neither cheapOair.com nor the hotel guarantee that your request will be honored.

Hotels change pet acceptance policies often and without notice. It is very important that you confirm directly with the property that they do, indeed, accept pets. Cheaproair.com accepts NO RESPONSIBILITY for an individual property's pet policy. You must call the hotel directly to confirm pet policies, including pet restrictions on breeds.